1. About this notice
Vidnex is a service brand operated by AceofMedia Pvt Ltd ("we", "us" or "our"). This notice covers information handled when you visit https://vidnex.co, contact our team, create an account, or use our marketing and affiliate tools. We apply the privacy and data-protection requirements relevant to the activity, including Indian requirements where they apply. Read this notice together with our Terms of Use.
2. How campaign tracking works
For our own website, accounts, billing and support, we decide why and how the associated information is used. If an advertiser or publisher runs a campaign through our platform, that business determines the campaign purpose and settings. We supply measurement and reporting tools and process campaign information to provide those services. Ask the relevant advertiser or publisher about its separate privacy practices.
3. Information we handle
Depending on how you use the Services, we may receive your name, business email, phone number, company or website details, account credentials and communications; billing, invoice, tax and payout records; campaign, click and conversion references, timestamps, referral information, region, browser and device signals, and IP addresses or protected forms of them; and operational records such as error, access and security logs. You can decline to provide optional details, although some account or campaign functions may then be unavailable.
4. Why we use it
We use information to create and manage accounts, operate campaign measurement, connect activity to offers, produce reports, administer billing and payouts, answer support requests, detect misuse, secure and improve our tools, maintain business records and meet legal duties. We may also send promotional messages where allowed. Important account, service and security notices may still be sent if you opt out of marketing.
5. Cookies and campaign identifiers
Cookies or similar browser storage may support sign-in sessions, saved preferences and form security. Blocking them can affect parts of the site. Tracking links can carry campaign and click identifiers; when a link is used, our system may record the event time, referring page, browser or device information, country and an IP address or a protected derivative. Advertisers and publishers must provide any campaign notices and obtain any permissions required for their own visitors.
6. When information is shared
We do not sell personal information. We may share the minimum relevant information with campaign participants to measure activity, resolve discrepancies or report results; with vendors supporting hosting, communications, payment administration or security, subject to confidentiality and protection requirements; with public authorities where required or permitted by law; when needed to investigate fraud, protect users or enforce agreements; or as part of a proposed or completed business transfer with appropriate safeguards.
7. Your marketing choices
You may stop promotional email using the unsubscribe link or by contacting us. This does not stop messages needed to operate your account or protect the Services.
8. Processing in other countries
Some infrastructure and service providers may handle information outside your home country, including in the United States. Privacy rules vary by location. We use safeguards intended to protect information in these transfers and follow applicable legal requirements.
9. How long we keep information
We retain records while needed to run the Services and meet the purposes explained here. Account, financial, security and dispute records may remain for longer where the law requires it or where they are reasonably needed to establish or respond to a legal claim. When retention is no longer justified, we delete the information or remove identifiers, subject to technical and legal limits.
10. Requests and rights
Depending on the law that applies to you, you may ask to access, correct or erase information, withdraw consent, or raise a privacy concern. Contact the address below; we may need to verify your identity first. If your request concerns campaign information controlled by an advertiser or publisher, we may refer you to that business or assist it in responding.
11. Children
The Services are designed for adults and are not intended for people under 18. Do not open an account or send us personal details if you are under 18. If we discover that a minor has provided information, we will take reasonable steps to remove it.
12. Keeping information secure
We use organisational and technical safeguards intended to protect information, such as access restrictions, encrypted connections and protected password storage. No internet service can promise that every risk is eliminated. If an incident requires notice under applicable law, we will use an appropriate channel to provide it.
13. Updates to this notice
We may revise this page as the Services or our obligations change. The current version and revision date will be shown here. For a significant change, we may also notify account holders by email or through the platform.
14. Contact and grievance requests
For questions, privacy requests or complaints, contact AceofMedia Pvt Ltd, the operator of the Services: Closet No. 50, 1/22, Second Floor, Asaf Ali Road, New Delhi, Delhi, India - 110002. Email: finance@vidnex.co. You may also contact Vidnex at finance@vidnex.co.